Your email address, name and any other information you provide above, such as address you provide, are held in strict confidence. We only keep your information so that we can contact you if there are updated information on your order. We do not sell or share your information with anyone else. Also the purpose of collecting certain information is to add a special creative touch onto the package. That is what makes us different from other brands. Once you fill out our contact form, you are not a customer, you are a family.Lost items
NUNU & SAKU is not responsible for any lost, missing or damaged products. After it’s purchased, all responsibility is in the hands of the carrier which we do not have any control of.Payment methods
NUNU & SAKU only uses PayPal at the moment for national (The Netherlands) and international shipping. Check the website regularly for any updates on payment methods. We are trying our best to make sure that other payment methods are available.Shipping
We ship worldwide. Please be aware that your location will determine the shipping costs.
Free shipping on all orders above €70,-Delivery
Please be aware we are trying to have the best shipping service we can. Orders should arrive within 2 – 7 days depending where you are based. Please keep in mind that we do not have control once being shipped as the responsibility is in the hands of the carrier. By placing an order, you accept the risk your package may be delayed during shipment. Tracking is available at all time for you to follow the shipment process.
Ordering a product before 1.oo PM CEST on Monday until Saturday will be dropped off the same day to be shipped. Any orders after 1.00 PM CEST will be processed the next day. You will be notified by e-mail when your order has been shipped.Import Tax
When ordering goods from NNSK for international deliveries you may be subject to import duties and/or taxes that apply to your country. We at NNSK are not responsible for any charges that are incurred from customs/duties whatsoever. Any additional charges for customs clearance are considered outside of our control and cannot predict the value of what these charges may be. For further information on custom and excise policies in your country, please contact your local customs office.